Shailes Consultancy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website, www.shailesconsultancy.com (the “Website”) and use our services.

1. Data Controller

Shailes Consultancy is the data controller responsible for your personal data collected through the Website.

2. Personal Data We Collect

We may collect the following types of personal data from you:

• Contact Information: Name, email address, phone number, postal address. This is typically collected when you fill out a contact form, subscribe to our newsletter, or request information about our services.
• Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and browsing behaviour. We collect this data through cookies and similar technologies.
• Marketing Data: Your preferences for receiving marketing communications from us.
• Any other information you voluntarily provide to us.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

• To Provide Our Services: To respond to your inquiries, provide you with information about our services, and fulfil your requests.
• To Improve Our Website: To analyse website usage data and improve the content and functionality of our Website.
• To Send Marketing Communications: To send you newsletters, promotional offers, and other information about our services that we think may be of interest to you. We will only do this if you have given us your consent to receive such communications.
• To Comply with Legal Obligations: To comply with applicable laws and regulations.

4. Legal Basis for Processing

Our legal basis for processing your personal data is:

• Consent: Where you have given us your consent to process your personal data for a specific purpose (e.g., sending marketing communications). You have the right to withdraw your consent at any time.
• Contract: Where processing is necessary for the performance of a contract with you (e.g., providing our services).
• Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights and freedoms. Our legitimate interests include providing and improving our services, marketing our services, and operating our business.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

5. Cookies and Similar Technologies

We use cookies and similar technologies to collect website usage data. You can manage your cookie preferences through your browser settings.

6. Data Sharing and Disclosure

We may share your personal data with the following categories of recipients:

• Service Providers: We may share your personal data with third-party service providers who assist us with providing our services (e.g., website hosting, email marketing, analytics). We have contracts in place with these providers that require them to protect your personal data.
• Legal Authorities: We may disclose your personal data to legal authorities if required to do so by law.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside of the UK. We will take appropriate safeguards to ensure that your personal data is protected in accordance with applicable data protection laws.

8. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, use, or disclosure.

9. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Your Rights

You have the following rights regarding your personal data:

• Right to Access: You have the right to access your personal data that we hold.
• Right to Rectification: You have the right to have your personal data corrected if it is inaccurate or incomplete.
• Right to Erasure: You have the right to have your personal data erased in certain circumstances.
• Right to Restriction of Processing: You have the right to restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances.
• Right to Withdraw Consent: You have the right to withdraw your consent at any time where we are relying on consent to process your personal data.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe that we have infringed your data protection rights.

11. How to Exercise Your Rights

To exercise your rights, please contact us using the contact information provided below.

12. Contact Information

If you have any questions about this Privacy Policy or our data protection practices, please contact us at:

contact@shailesconsultancy.com

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Website.